Terms and Conditions
1. Introduction
Venturow ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use venturow.com.au.
2. Information We Collect
2.1 Personal Information
Name and contact details (email, phone)
Business information and history
Financial information (for valuation purposes)
Identification documents (for verification)
Professional background and qualifications
2.2 Business Information
Business details and financials
Operational data
Customer and supplier information
Marketing materials
Business assets and liabilities
2.3 Technical Information
IP address and device information
Browser type and version
Operating system
Cookies and usage data
Pages visited and time spent
2.4 Communication Data
Messages between buyers and sellers
Email correspondence
Support ticket information
Feedback and reviews
3. How We Collect Information
We collect information through:
Account registration
Business listing creation
Contact forms and inquiries
Advisory service consultations
Automated tracking technologies
Third-party integrations
Public sources and databases
4. How We Use Your Information
4.1 Primary Purposes
Facilitating marketplace transactions
Providing advisory and consulting services
Processing valuations
Matching buyers with sellers
Platform administration and security
4.2 Communication
Responding to inquiries
Sending transaction updates
Marketing communications (with consent)
Service announcements
Customer support
4.3 Improvement and Analytics
Analyzing Platform usage
Improving user experience
Developing new features
Market research and trend analysis
4.4 Legal and Compliance
Complying with legal obligations
Preventing fraud and abuse
Enforcing Terms and Conditions
Protecting rights and property
5. Information Sharing and Disclosure
5.1 With Other Users
Seller information shared with interested buyers
Buyer information shared with sellers (with consent)
Public listing information visible to all users
5.2 Service Providers
Payment processors
Cloud hosting services
Email delivery services
Analytics providers
Marketing platforms
5.3 Professional Advisors
Legal counsel
Accountants
Business consultants
(Only with your explicit consent)
5.4 Legal Requirements
Court orders or legal processes
Law enforcement requests
Protection of rights and safety
Corporate transactions (mergers, acquisitions)
5.5 We Do Not:
Sell personal information to third parties
Share information for unrelated marketing purposes
Disclose confidential business information without consent
6. Data Security
6.1. We implement reasonable security measures including:
Encryption of sensitive data
Secure server infrastructure
Access controls and authentication
Regular security audits
Employee training on data protection
6.2. No method of transmission is 100% secure. We cannot guarantee absolute security.
6.3. You are responsible for maintaining account security.
7. Data Retention
7.1. We retain information for as long as:
Your account remains active
Necessary to provide services
Required by law or regulation
Needed to resolve disputes
7.2. You may request account deletion, subject to legal retention requirements.
7.3. Certain information may be retained in backup systems.
8. Your Rights and Choices
Under Australian Privacy Principles, you have the right to:
8.1 Access and Correction
Request access to your personal information
Correct inaccurate or incomplete data
Update account information directly
8.2 Deletion
Request deletion of your personal information
Close your account permanently
(Subject to legal retention requirements)
8.3 Opt-Out
Unsubscribe from marketing emails
Disable certain cookies
Limit data collection where possible
8.4 Data Portability
Request a copy of your information
Receive data in a structured format
8.5 Complaints
Lodge complaints with us directly
Contact the Office of the Australian Information Commissioner (OAIC)
9. Cookies and Tracking Technologies
9.1. We use cookies for:
Session management
User preferences
Analytics and performance
Advertising and marketing
9.2. Cookie Types:
Essential Cookies: Required for Platform functionality
Analytical Cookies: Usage statistics and improvements
Marketing Cookies: Personalized advertising
Preference Cookies: User settings and preferences
9.3. You can control cookies through browser settings, though this may affect functionality.
10. Third-Party Links and Services
10.1. Our Platform may contain links to third-party websites.
10.2. We are not responsible for third-party privacy practices.
10.3. We encourage reviewing third-party privacy policies.
11. Children's Privacy
11.1. Our Platform is not intended for users under 18.
11.2. We do not knowingly collect information from minors.
11.3. Parents who believe we have collected child information should contact us immediately.
12. International Data Transfers
12.1. Your information may be transferred to and processed in countries outside Australia.
12.2. We ensure appropriate safeguards are in place for international transfers.
12.3. By using our Platform, you consent to international data transfers.
13. Changes to This Privacy Policy
13.1. We may update this Privacy Policy periodically.
13.2. Material changes will be notified via:
Email to registered users
Platform notification
Website posting
13.3. Continued use after changes constitutes acceptance.
14. Australian Privacy Principles Compliance
We comply with the 13 Australian Privacy Principles under the Privacy Act 1988 (Cth), including:
Open and transparent management
Anonymity and pseudonymity options where practical
Collection limitations
Proper notification
Use and disclosure restrictions
Data quality and security
Access and correction rights
15. Contact Information
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